Privacy Policy

Privacy Policy

Introduction

Welcome to https://dtf-fabric-printing.alertblitz.com (hereinafter referred to as “DTF Fabric Printing,” “we,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Transparency and Private Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dtf-fabric-printing.alertblitz.com.
  2. Any mobile applications or services we offer.
  3. All interactive features and services accessed through our platforms.

Please note that this policy does not extend to third-party websites, applications, products, or services that you may access through links or integrations on our site. These entities have their own privacy policies governing the collection and use of your personal data, and we encourage you to review them carefully.

Processing Activities

This Privacy Policy guides how we interact with users in various ways:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to provide the requested services.
  2. Visiting Our Websites: Each time you visit our websites, we may collect certain data automatically through cookies and similar technologies, as explained in detail below.
  3. Communication: We may communicate with you via email, phone calls, or text messages (SMS) for various purposes, including but not limited to newsletters, account updates, promotional offers, and customer support.

Personal Data Collection

We collect a range of personal data to enhance your experience, improve our services, and comply with legal requirements. Here’s a breakdown of the types of information we gather:

  1. Account Information: This includes your name, contact details (email, phone number), user credentials (username, password), and any account settings preferences.
  2. Payment Information: We process data related to your payment methods, such as credit card numbers, billing addresses, and transaction history, when you make purchases or subscriptions through our platform.
  3. Financial Information: We may collect details about your financial status if relevant for specific transactions or services, ensuring compliance with legal requirements.
  4. Purchase Information: Details of products and services you have purchased from us, including order numbers, purchase dates, quantities, and product specifications.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs (UDID/Advertising ID), mobile network information, and browser types to recognize your device and provide personalized services.
  6. Location Data: If you choose to share it, we may collect data about your location to offer location-based services or products.
  7. Feedback and Reviews: We encourage user feedback and reviews, which may include personal data like names and contact information if voluntarily provided.
  8. Social Media Information: When you interact with our social media pages or share content from our site on social media platforms, we may collect data through these integrations.
  9. Product Information: Details about the products you view, search for, or purchase, including product categories, preferences, and customization options.

We collect this data through various methods: user input forms, account settings, browsing behavior, interaction with our services, and third-party sources who provide us with aggregated or de-identified information.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website and for analytical purposes. Cookies are small data files stored on your device that help us remember your preferences, understand user behavior, and deliver personalized content. We use cookies categorized as:

  1. Strictly Necessary: These ensure the basic functionalities of our website, such as enabling secure login or remembering your language preference.
  2. Preference: Cookies in this category remember settings you’ve chosen to personalize your experience on our site.
  3. Analytics: We use analytics cookies to gather insights about how visitors interact with our websites, which helps us improve our services and content.

You have control over non-essential cookies through our Cookie Manager, where you can adjust your preferences and choose to opt out of certain tracking activities. Please note that disabling cookies may impact your user experience on our site.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires, we securely delete or anonymize the information to protect your privacy. Our data retention policies vary based on legal obligations and business requirements, but generally include:

  • Account Information: 3-5 years after account closure or deactivation.
  • Payment and Financial Data: 7 years for record-keeping and tax purposes.
  • Purchase History: 10 years for order fulfillment and fraud prevention.
  • Analytics and Log Data: Up to 24 months for site performance improvement.

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Implementing industry-standard encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.
  • Employing access controls and employee training programs to ensure only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the ‘Contact Information’ section below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the processing of your personal data under specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you, or to profile you in a way that might lead to discrimination.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as soon as possible and within applicable timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

We value your trust in our commitment to privacy and security. By using our services, you acknowledge the practices outlined in this Privacy Policy.